Clair Johnston writes:
Press releases are written by PR people without the technical
expertise to provide a proper explanation. I for one would prefer
that the engineers spend the time fixing the problem. Even educating
a highly skilled engineer on a part of a subsystem is time consuming,
think about what it would take educate a administrator or PR person.
Why do we as users need to know the details?

NASA does a much better job of projecting competence by coming out with
explanations (or just credible theories when facts are still scarce).
It gives the listener the feeling that they are on top of the situation
and are getting things under control.

I guess I'm getting very spoiled by working with scientists and skilled
engineers. I expect people when asked what the problem is to give a
proper explanation and not something made up by a PR person with a very
limited understanding of the subject.

I don't think it would be a bad idea for an engineer working on this
problem to write up a short explanation. Explaining something and
simplifying it *slightly* for the audience is a great way to go over the
facts in your head and usually causes one to notice holes and get new
insights. It is also a great way for the listener to learn a little
about a new field and understand some of the not so obvious pitfalls.

-wolfgang
--
Wolfgang S. Rupprecht Android 1.5 (Cupcake) and Fedora-11